Bangkok

Southeast Asia 2025 – LAX to Singapore

Tuesday, December 2, 2025

We didn’t get to the hotel until after 2:00 AM. By the time I finished reworking our itinerary over the phone, it was after 3:30 AM. United rebooked us to Bangkok on ANA. We grabbed maybe two hours of sleep before dragging ourselves back to LAX.

And somewhere between security and boarding, I had a very simple thought:

Why do I keep booking United?

Loyalty. Status. Habit. Whatever you want to call it — it clearly isn’t based on the actual onboard experience or United’s Customer Service. As a Star Alliance Gold member, I am consistently treated better on other Star Alliance airlines than I am on United itself.  I was having a hard time with how the crew acted when the pilot said that the flight was cancelled, the crew acted annoyed and made it clear, that the customer service agents would answer any questions that we had.   The customer agents started yelling at us to line up according to our boarding group.  They acted annoyed.   That’s not how any customer should feel.

The difference hit immediately once we entered the Star Alliance lounge where the employees acted like they cared about their jobs.   It aain hit when we boarded ANA.  The flight attendants looked sharp. Professional. Friendly. Not tired. Not disengaged. Not like they were just trying to get through another shift. The menus — both Western and Japanese — were thoughtfully presented and genuinely appetizing. And when I ordered, I wasn’t asked for my “backup choice.”

That question on United drives me crazy. If I’m paying for a premium cabin ticket, why is “in case we run out” even part of the script? Premium shouldn’t feel conditional.

Service was calm, deliberate, and polished. No shouting across the aisle. No barking instructions over the carts. No visible chaos. It felt coordinated. It felt intentional. It felt like people took pride in what they were doing.

And it wasn’t just the flight.

The ANA lounges were everything Polaris wasn’t the day before — clean, well stocked, good food, actual attention to detail. Nothing flashy. Just well executed.

I slept most of the way to Bangkok. That alone tells you how comfortable and relaxed the experience was.

We landed with several hours before our Singapore flight. For a moment, we considered a capsule hotel just to reset, but availability was limited, so we found a quiet area and waited it out.

Then it was time for Singapore.

After stopping in the KrisFlyer lounge — again, well run and well maintained — we boarded. And once more, the contrast was impossible to ignore. The crew looked composed and put together. When they needed something, they passed notes discreetly rather than shouting across the cabin.

It made me wonder: does United seriously benchmark itself against airlines like ANA and Singapore Airlines? Or has the focus shifted entirely to operational metrics and cost containment?

Because from where I sit, the difference is huge.

By the time we finally landed in Singapore, exhaustion had set in. But stepping into the hotel room, taking a hot shower, and putting on fresh clothes felt like closing the chapter on a rough start.

The trip had officially begun.

Just not the way United intended.

Categories: Bangkok, Singapore, Thailand | Leave a comment

Southeast Asia 2025 – A Rough Start

Monday, December 1, 2025

Not exactly the start to vacation we had in mind.

Sophon and I arrived at LAX early for our business class flight. While I’ve flown business before, this was my first time visiting the Polaris Lounge at LAX — and I was genuinely looking forward to it.

Big mistake.

The lounge looked impressive at first glance, but that’s where it ended. We struggled to find a table, and the food looked like it had been sitting out for hours. As we picked at a few items, I couldn’t help noticing that no one seemed to be clearing dishes or wiping down tables. The whole place felt sluggish and neglected.

After finishing, we actually moved to another area just so we wouldn’t have to stare at our own dirty plates. For United’s flagship business class lounge, it was underwhelming. I’ve had better food and noticeably better service at the Maple Leaf Lounge in Terminal 6, not to mention the Star Alliance Lounge in the International Terminal.

As boarding time approached, the lounge became packed. Guests were being redirected to the regular United Club. Not exactly the premium experience you expect when you’re paying for business class.

Then things got interesting.

After boarding, I noticed several people in bright vests labeled “Tech Ops” moving in and out of the cockpit. The captain told us we were waiting on security paperwork and some last-minute luggage, but it was obvious something wasn’t right.

We eventually pushed back and taxied out… only to sit on the runway. Finally, the announcement came: there was a radio issue, and we were heading back to the gate.

At the gate, the inevitable: the flight was cancelled. We were told customer service agents would assist us in the boarding area.

Here’s where it hurt.

We were scheduled to spend six hours in Bangkok before continuing on to Singapore. That onward flight was on a separate ticket. Which meant United wasn’t going to help rebook it. Any change fees? That was on me.

I knew the risk when I booked separate tickets. But in all my years of flying, I’ve only had one flight cancelled. I didn’t expect this to be number two — and certainly not at the start of a trip.

As we headed to the hotel, I already knew I wouldn’t be sleeping much. Vacation hadn’t even begun, and I was about to spend the night reworking an international itinerary from a hotel room at LAX.

Categories: Bangkok, Thailand | Leave a comment

Back to Los Angeles

Suvarnabhumi Airport

Nov 21st, 2024

I was up at4:45 AM to catch my 9:30 AM flight.  Traffic in Bangkok can be crazy, I would rather get to the airport early and sit somewhere.   The Suvarnabhumi Airport is large busy airport and it is also a pretty airport.  My only complaint about the airport is that in a city and country known for their street food, why are all the restaurants chain restaurants?

Luckily I had a lounge pass and since I was headed home on a Star Alliance flight, I could use any Star Alliance flight.  I decided to see who had the nicest lounge, so I stopped off at the Thai Airways lounge, Turkish Airways, the Miracle Lounge followed by EVA lounge.  When I got to the EVA lounge, I remember being in that lounge before.  All of them had nice lounges but EVA’s lounge felt a little cramped with not a lot of food options.

I was flying back from through Haneda, and since we were going east across the international timeline, it would be one very long day.  When I got home, I couldn’t wait for a hot shower and struggled to stay awake while I got back into my time zone.

I am always sad when a vacation ends, I enjoy travelling, trying new foods and seeing new places as well as revisiting places I have seen before.   Overall, it was a great trip but there were a few hiccups along the way. Continue reading

Categories: Bangkok | Leave a comment

The Ancient City and Erawan Museum

 Nov 20, 2024

Before going to this 200-acre outdoor cultural museum, I did a little research and most of the online reviews were positive, mentioning that you can take many Instagram-able photos of scaled down buildings and temples that can be found throughout Thailand.  We rented a golf cart and after a few stops we realized the map had very little information on it and debated if we should have also gotten the audio tour.

I couldn’t help but notice that although they are adding more to the park, there were buildings that desperately needing attention with the golden pavilion, one of the main attractions, being closed off completely.    We pretty much saw the entire park in a couple of hours.  If you enjoy filling your Instagram feed, the park might be very enjoyable, I was hoping for more culture and history.

Continue reading

Categories: Bangkok | Leave a comment

A Casual day in Bangkok

Nov 19th, 2024

We did not on going anywhere and seeing anything.   We stopped at the Amazon Cafe to get a latte and then hung out at the hotel for a while.  The main restaurant has a buffet for breakfast lunch and dinner.   We thought we would try it for lunch.  I noticed the hotel had been very busy with a technical conference.  As we were taken to our table, I noticed a lot of reserved sign with names of technology companies.   Overall, the buffet was good and I especially enjoyed the sashimi.

Later in the evening, we headed to the rooftop for a couple for drinks and to take in the view.   We had tried going up there earlier on in our stay but they kept closing it for private events.   We soaked in the view, had a couple of drinks that then headed out to dinner.

It was nice to chill instead of being on the move. Continue reading

Categories: Bangkok | Leave a comment

Hop On Hop Off boat tour

Wat Rakhan Royal Temple

November 18th, 2024

We took the sky train to buy tickets to the Chao Phraya Tourist Boat Co. hop-on hop-off.  The boat goes up and down the river and allows people, like a hop-on hop-off bus, to get on and off at various tourist sites along the Chao Phraya River.  I have to admit, I enjoyed it more than I expected to. I have taken hop-on hop-off bus tours in other cities and ran into issues with the buses running late or being full.   These boats ran on a tight schedule and kept to it.  I was impressed.

I think the ticket was around $5, and we made full use of it.  After stopping at a temple, we had a snack at the Wang Lang Market and then went to ICONSIAM, a huge shopping mall with a huge food court.  We got Pho for lunch in one of the restaurants before heading to the hotel to take a break.

It was then on to the Temple of Dawn (Wat Arun).  We wanted to get there around sunset knowing they were going to light it up right after sunset.   It was packed with both Thai people as well as foreigners.  Many of them dressed in traditional costumes.

I remember years ago, before social media, visiting Ukraine and noticing that people loved to dress up in different costumes and pose for picture.  As I watched the groups of people posing for pictures at Wat Arun, I couldn’t help but notice that they had gone all out with costumes, full hair and makeup and professional photographers.

We waited to see them light it up and then we fought to get on one of the last boats to Asiatique, a fun riverfront area with restaurants, clubs and shopping along with a Ferris wheel and haunted house ride.  Bangkok has a lot of malls, and each one tries to outdo the previous one. Continue reading

Categories: Bangkok, Thailand | Leave a comment

Loy Krathong Festival

Floating rafts for the Loy Krathong Festival

November 15th, 2024

As we approached the hotel, I noticed that there were vendors selling what looked like flower arrangements.  Sophon explained that it was the annual Loy Krathong festival, where you light a candle on a small raft and set it afloat.  It is supposed to wash away bad luck.  After checking in to our hotel, we set out to the park to purchase a couple of baskets and to set our lanterns afloat!

Afterwards we went to EmSphere and got bowl of Thai boat noodles. The soup is rich and flavorful.  It is made with pork, ginger green onion, garlic cilantro and five spice.  I have also noticed that it varies from place to place, and this bowl was very spicey.   I always think I can handle spice, which I can but Thai spice is an entirely different level!

Continue reading

Categories: Bangkok, Thailand | Leave a comment

Back to Bangkok

November 15th, 2024

It was time to go back to Bangkok.  We boarded VietJet Air flight VN 961 from Da Nang back to Bangkok.  It was my first time flying on VietJet Air which is considered a low-cost airline.  We purchased “Skyboss” tickets so that the airfare included the luggage and deluxe seats.  I don’t think the seats were any different from the economy seats but we were seated in the first row giving us extra legroom.

I thought the flight attendants’ uniforms were cute and snapped a picture of our flight attendant and she made her boarding announcements!

They offered us drinks and a meal.  I was surprised at the drink menu, they had an “Iced Orange Americano” which was a cold drink that combined coffee and orange juice and a drink .  It did not sound good.   I also noticed a drink called “Egg Coffee” which is popular in Vietnam.  It is made with egg yolks, sugar and condensed milk which is whipped together and then poured in to coffee.  I decided to go with a beer – “Bia Saigon”. Continue reading

Categories: Bangkok, Thailand | Leave a comment

Bangkok Canal Tour

January 3rd, 2024

Bangkok was once famous for its canals and floating markets and was referred to as the Venice of the East.  Unfortunately, many of Bangkok’s canals are being filled in to create roadways and there are less and less of them. Instead of taking a taxi or train to the Giant Buddha, we opted to take a canal tour and experience how people lived and travelled before the automobile.

Although most of the boats on the canals were taking tourists around, the locals still use the canals as well.  On previous trips to Bangkok, I don’t remember seeing Asian Water Monitors, but I seem to be seeing a lot of them on this trip and they give me the creeps.   We also saw turtles and plenty of catfish.

After stopping at the Giant Buddha, there was another boat driver that was having problems getting his boat started.  He had tour tourists who clearly annoyed and confused.  Our tour guide asked if it was OK if we spent a few minutes trying to help them and we said it was fine.  Our driver couldn’t get the engine of the other boat started and when we took off, he said that he was having problems steering the boat. Continue reading

Categories: Bangkok | Leave a comment

The Giant Buddha

January 3rd, 2024

The Giant Buddha was under construction the last time I was in Bangkok pre-pandemic.  I wanted to see the 230 foot tall (20 story building) buddha.  It is now the biggest Buddha in Thailand.

The Wat Pak Nam temple has a beautiful stupa called Phra Maha Chedi Maha Ratchamongkol and it has five floor containing a museum of Buddhist artifacts.  The top floor hos the Emerald Green Pagoda. I have to admit, it was impressive to see. I felt like I had been transported to another world.  The lighting and colors were amazing.   Sophon did his prayers and we moved on to the next part of our tour.

 

 

Categories: Bangkok | Leave a comment

Proudly powered by WordPress Theme: Adventure Journal by Contexture International.